FAQs

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Can I request specific flowers/ colours?

Yes, feel free to email us at hello@thefloralpost.com.au and we will see what we can do for you!

Are the flowers real or artificial?

All of our arrangements are made with high-quality, life-like faux flowers. They’re designed to be stunning and long-lasting.

What’s the delivery time for home orders?

Orders are dispatched within 2–3 business days and typically arrive within 2-8 business days depending on your location.

Can I return a product?

Yes, please see our Refund Policy here.

Do the flowers come in a vase or pot?

Each arrangement arrives bouquet-style by itself. If you add-on a vase or pot, it will come separately.

How long do they last?

Years! They stay vibrant and fresh without wilting, watering, or fuss - just timeless home decor.

Do you deliver Australia wide?

Yes! We ship via Australia Post and offer free shipping for orders over $150.

Can I send one as a gift?

Of course! Add a Greeting Card to your cart and write your a message in the notes section.

What if my flowers arrive damaged?

We pack every product with care. If anything arrives damaged, email us within 7 days with photos and we’ll make it right. For more details, see our Return Policy.

How do I contact you for support?

For any questions or support, simply email us at hello@thefloralpost.com.au.