FAQs
Collapsible content
Can I request specific flowers/ colours?
Yes, feel free to email us at hello@thefloralpost.com.au and we will see what we can do for you!
Are the flowers real or artificial?
All of our arrangements are made with high-quality, life-like faux flowers. They’re designed to be stunning and long-lasting.
What’s the delivery time for home orders?
Orders are dispatched within 2–3 business days and typically arrive within 2-8 business days depending on your location.
Can I return a product?
Yes, please see our Refund Policy here.
Do the flowers come in a vase or pot?
Each arrangement arrives bouquet-style by itself. If you add-on a vase or pot, it will come separately.
How long do they last?
Years! They stay vibrant and fresh without wilting, watering, or fuss - just timeless home decor.
Do you deliver Australia wide?
Yes! We ship via Australia Post and offer free shipping for orders over $150.
Can I send one as a gift?
Of course! Add a Greeting Card to your cart and write your a message in the notes section.
What if my flowers arrive damaged?
We pack every product with care. If anything arrives damaged, email us within 7 days with photos and we’ll make it right. For more details, see our Return Policy.
How do I contact you for support?
For any questions or support, simply email us at hello@thefloralpost.com.au.